MIKE & BLAINE · EPISODE 257
“Is My Price Different Than Yours?” Dynamic Pricing, Surge Models, and Consumer Trust
· Hosted by Mike Milan and Blaine Bertsch
Episode show notes
Apparently the price isn't just the price anymore, which is fun news for anyone who already thought buying an airline ticket required advanced mathematics. This week on Mike & Blaine, we're pulling back the curtain on dynamic pricing, digital grocery shelf tags, and the increasingly uncomfortable reality that an algorithm might eventually know Mike will pay $18 while Blaine walks away at $14.
We take a hard look at real-world examples across major industries: from Uber surge pricing during rainstorms and Ticketmaster dynamic concert tickets to electronic price tags at Walmart and Kroger, and even Wendy’s infamous flirtation with fluctuating menu boards. Are these companies practicing smart supply-and-demand economics, or is this the dawn of predatory surveillance pricing?
Beyond the consumer frustration, we break down the tactical and strategic business implications behind modern pricing models:
Perceived Fairness vs. Profit Maximization: Yield management works wonders for airline seat inventory, but when everyday retail adopts algorithmic repricing, perceived unfairness destroys customer goodwill.
Price Elasticity & Customer Lifetime Value (LTV): Squeezing every cent out of a customer based on real-time urgency might deliver a short-term margin spike, but it often sacrifices brand loyalty and long-term retention.
Strategic Alternatives for Small Businesses: Why entrepreneurs and small business owners should double down on value-based pricing, transparent tiers, and premium positioning rather than racing into unpredictable, algorithmic margin extraction.
Somewhere between smart economics and “we charge more because we think you'll take it,” there's a line where optimized pricing starts feeling an awful lot like optimized screwing. Grab a beer—and maybe ask the person sitting next to you what they paid for theirs!
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