Mike and Blaine's original skull logoBUSINESS, BEER & BSWITH MIKE & BLAINE

MIKE & BLAINE · EPISODE 257

“Is My Price Different Than Yours?” Dynamic Pricing, Surge Models, and Consumer Trust

· Hosted by Mike Milan and Blaine Bertsch

Listen on Buzzsprout ↗

Episode show notes

Send us Fan Mail

Apparently the price isn't just the price anymore, which is fun news for anyone who already thought buying an airline ticket required advanced mathematics. This week on Mike & Blaine, we're pulling back the curtain on dynamic pricing, digital grocery shelf tags, and the increasingly uncomfortable reality that an algorithm might eventually know Mike will pay $18 while Blaine walks away at $14.

We take a hard look at real-world examples across major industries: from Uber surge pricing during rainstorms and Ticketmaster dynamic concert tickets to electronic price tags at Walmart and Kroger, and even Wendy’s infamous flirtation with fluctuating menu boards. Are these companies practicing smart supply-and-demand economics, or is this the dawn of predatory surveillance pricing?

Beyond the consumer frustration, we break down the tactical and strategic business implications behind modern pricing models:

Perceived Fairness vs. Profit Maximization: Yield management works wonders for airline seat inventory, but when everyday retail adopts algorithmic repricing, perceived unfairness destroys customer goodwill.

Price Elasticity & Customer Lifetime Value (LTV): Squeezing every cent out of a customer based on real-time urgency might deliver a short-term margin spike, but it often sacrifices brand loyalty and long-term retention.

Strategic Alternatives for Small Businesses: Why entrepreneurs and small business owners should double down on value-based pricing, transparent tiers, and premium positioning rather than racing into unpredictable, algorithmic margin extraction.

Somewhere between smart economics and “we charge more because we think you'll take it,” there's a line where optimized pricing starts feeling an awful lot like optimized screwing. Grab a beer—and maybe ask the person sitting next to you what they paid for theirs!

Love the show and want to support independent business talk? Head over to mikeandblaine.com to buy us a beer!

We want to hear from you! [email protected]

Listen to all our episodes at mikeandblaine.com

Learn about: 

Cash Flow Mike who trains CPAs to provide effective advisory to their clients at cashflowmike.com 

Dryrun Cash Flow Forecasting for the office of the CFO where they get finance teams out of spreadsheets at dryrun.com

Thanks to our Beer Sponsors:

"Baltimore Mike" 
Karen Hairston from 3S Smart Consulting 
CPA Larry Weinstein, the Cash Flow Cowboy from Houston Texas 
Neighbor Pat 
Devin 
Trey Milton

#DynamicPricing #PersonalizedPricing #SurveillancePricing #AIPricing #AlgorithmicPricing #ConsumerPrices #RetailTech #Inflation #ConsumerRights #PricingStrategy #BusinessBeerAndBS #Uber #Ticketmaster #Amazon #Walmart #Kroger #Wendys #Delta #BusinessStrategy #SmallBusiness #CustomerTrust #PricingTactics #CashFlow #Economics


Support the show

Follow Business, Beer & BS with Mike & Blaine in your podcast app so you don’t miss the next conversation.

Watch and subscribe on YouTube: https://www.youtube.com/@mikeandblaine

Explore episodes, support the show, and ask about sponsorships: https://mikeandblaine.com/

These are the published show notes from the podcast feed, not a transcript. Historical offers and sponsor mentions may no longer apply.

Browse all episodes · Explore the beer archive

Keep the conversation going.

Follow the show for more conversations, support the podcast, or explore the official collection.

FROM MIKE & BLAINE

BUSINESS. BY THE BOOK.

A few more ways to get a handle on your business.

01

The 7 Minute Conversation

A practical way to analyze a business.

↗
02

Don’t Be a D.U.M.B. Business Owner

Understand your business. Make better cash decisions.

↗
03

Don’t T.E.L.L. Me What To Do!

A roadmap to meaningful client conversations.

↗
04

Chronic Cash Flow

A collaborative approach to cash-flow challenges.

↗

Book links open the retailer. Purchases are completed with the retailer.